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Education FAQ

Do I need advance reservations?

Yes. We recommend you book at least 2 weeks prior to your visit. Our education programs are filled on a first-come, first-served basis. The earlier you schedule, the more choice you will have with date and time selections. Groups who do not make reservations in advance will be asked to pay regular admission rates upon arrival.

How do I reserve a field trip or experience?

To schedule your visit, email us at or call 216.862.8803 x 7715. Please view our Cost & Scheduling page to see what information you will need to provide when you make the reservation.

How many chaperones do I need?

We require you bring 1 chaperone for every 5 students. Chaperones are admitted free and may include teachers and/or parent volunteers. The total number of people (students and adults) cannot exceed 20.

For groups serving students with special needs, we require 1 chaperone for every 5 students. The total number of people (students and adults) cannot exceed 20.

How many students can I bring?

We require a minimum of 10 people to run an education program. The total number of people (students and adults) cannot exceed 20.

Are bus drivers admitted free?

Bus drivers may be included in the group head count. Total group count cannot exceed 20.

Where do we park?

There is a large parking lot in front of the FirstEnergy Powerhouse where the Aquarium is located. Buses may drop students off at the front door by the maroon-colored awning and then park in the back of the lot.

Is there a parking fee?

There is currently no parking fee. Pricing is subject to change.

Can my students bring money for the gift shop?

Yes. However, please notify education staff of this upon making your reservation. Lines will move more quickly if we are able to notify our staff in advance.

How long are the programs?

Many programs run 30 to 40min. You are welcome to self-guide through the Aquarium exhibits afterwards. A full Aquarium visit, including the program, typically ranges between 90 min and 2 hours.

Can we eat lunch at the Aquarium?

No. Currently, we do not have lunch space at the Aquarium.

Can I book more than one program on a single day?

No. You may only book 1 program per day. If you have specific requests or cannot decide between classes, please ask our education staff for accommodations and/or recommendations.

Do we get to touch the stingrays?

You are welcome to visit the stingray touch pool during the self-guided portion of your visit.

What programs can I attend with my scout group?

Please visit our Scout & Youth Groups page for details.

What programs can I attend with my homeschool group?

Check out our Homeschool Programs page for details.

What if we do not want a program or a guided tour?

Groups interested in a self-guided experience are welcome to make a reservation through Group Sales.

Can we come on the weekend?

Education programs and group visits are currently offered Monday – Friday.

When do I need to pay for the visit?

Payment is due upon booking. Programs can be rescheduled prior to occurrence but cannot be refunded. We accept payment in form of check, credit card, or purchase order. (Please note, we do not accept cash or American Express).

What happens if the number of people I bring does not match my reservation paperwork?

Please notify us of any changes to your headcount. The total number of people (students and adults) cannot exceed 20.

Can I pay with cash?

No. We do not accept cash as payment for education group rates.

Is the Aquarium accessible for groups with special needs?

Yes, the Aquarium is accessible for groups with special needs. Please inform education staff of the specific needs of your group upon making your reservation and we will do our best to accommodate.

What if there is a snow day on the day of our visit?

If school is cancelled due to snow or other natural disasters, please call the Aquarium. We will be happy to reschedule your visit as our calendar allows.

What if I need to reschedule or cancel our visit?

Programs may be rescheduled prior to occurrence but cannot be refunded. Reschedule dates and times are subject to availability.

Are masks required?

Yes, everyone age 2+ is required to wear a mask. Masks must cover nose and mouth and be worn for the entire visit.

Still have questions?

Email us at or call 216.862.8803 x7715. We are happy to answer questions.

Funding provided by our partners:

Northeast Ohio Regional Sewer District
OH Lottery