Contact Us
The Greater Cleveland Aquarium works hard to facilitate the needs of all our guests by providing information and assistance across every channel available to us. If you need additional assistance, reach out. We will respond as quickly as possible.
General Requests
Send general questions and comments to info@greaterclevelandaquarium.com.
Passholders
Send general questions and comments to passholders@greaterclevelandaquarium.com.
Photography & Ceremonies
Send comments and questions related to photography or small ceremonies to info@greaterclevelandaquarium.com. Direct inquiries about receptions, showers and other future events to our partners and exclusive caterer, Windows on the River.
Group Visits
Direct inquiries and questions to groups@greaterclevelandaquarium.com.
Marketing, Partnerships & Sponsorship
Send opportunities and questions to sfryberger@greaterclevelandaquarium.com or call 216.862.8803 x 7716.
Media & Filming
Media professionals, bloggers, and influencers of all kinds — we’d love to hear from you! We have b-roll and hi-res imagery available. Send questions, comments and coverage requests to Samantha at sfryberger@greaterclevelandaquarium.com or call 216.862.8803 x 7716.
Education & Field Trips
Send comments, inquiries and questions about our educational programs and teacher workshops to education@greaterclevelandaquarium.com.
Ticket Donation Requests
As a community partner, the Greater Cleveland Aquarium offers visit voucher donations to Northeast Ohio nonprofit organizations to be used as prizes or auction items for fundraising activities. Priority is given to causes with aligned missions of animal or environmental protection, conservation and/or education. We also make donations to non-profit organizations whose goal is to serve seriously ill, disabled or disadvantaged children and their families. Requests must be submitted in writing.
Address & Info
Greater Cleveland Aquarium
2000 Sycamore Street
Cleveland, OH 44113
216.862.8803
Fax: 216.862.1444
Toll Free: 855.602.3040
NOTE: The Center Street Bridge closes January 3, 2022 for repairs and is expected to remain closed through October 2022. Download these directions for alternate routes.
The Powerhouse Lot is being paved. We apologize for any inconvenience. Entries and available spaces may vary. If entry on Main is not available, try Elm. Street spots are also an option.
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Be sure to share your seatube selfies and other Aquarium pics and vids with #cleaquarium and #natureiscurious.