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Know Before You Go

We are open 10am – 5pm daily, with the exception of December 24 (10am – 2pm) and Thanksgiving and Christmas when we are closed.  

What to Expect During Your Visit

  • Purchasing advance tickets online is encouraged. You can show your ticket on your phone, a printout is not required.
  • Your ticket is marked with an entry time. This does not limit your visit time, it just indicates your arrival and spreads guests out over the day.
  • We are offering adult and child tickets. Children under the age of 2 are free. No additional general admission discounts can be accommodated at this time.
  • Greater Cleveland Aquarium has a no refund policy. Reservations may be rescheduled (but not refunded) up to the reservation time but not after.
  • Passholders do not need to make advance reservations for general admission, but advance ticketing for special events and virtual programs is still required for members.
  • A limited number of wheelchairs can be borrowed daily. We recommend calling to reserve one in advance of your visit.
  • Hand sanitizer stations are located throughout the Aquarium included at the entry, exit and restrooms.
  • Outdoor tables are available first-come, first served for picnicking. (You can also ask our front Ticket Counter for a list of nearby restaurants and attractions.)
  • Propark Mobility operates an expansive, credit card-only parking lot directly in front of the Powerhouse. Take a ticket when you enter and pay on exit (usually $3-6 per car). Annual Passholders should have these tickets validated at the Ticket Counter for free parking during any visit. There is also limited neighboring street parking available. 

What We’re Asking You to Do for Yourself and Others

  • If you or a member of your party are sneezing, coughing, running a fever or generally unwell, please move your reservation and visit the Aquarium on a day when you all are feeling better.
  • Maintain the CDC-suggested 6’ social distance between parties.
  • Wash your hands frequently with soap and water for 20 seconds or longer.
  • Masks are welcomed.

Greater Cleveland Aquarium cannot guarantee that any visitor will not contract COVID-19 while on premises.  By visiting, all visitors voluntarily assume all risks related to COVID-19 exposure and accept and agree to abide by the terms and conditions, posted signage and verbal instructions. 

Join Us!

Keep yourself and others safe by washing your hands, wearing a mask and social distancing.


Check out our FAQ page.