Know Before You Go

Greater Cleveland Aquarium is open 10am – 5pm daily, with the exception of December 24 (10am – 2pm) and Thanksgiving and Christmas when we are closed.

What to Expect During Your Visit

• Purchasing advance tickets online is encouraged. You can show your ticket on your phone, a printout is not required.
• Your ticket is marked with an entry time. This does not limit your visit time, it just indicates your arrival and spreads guests out over the day.
• We are offering adult and child tickets. Children under the age of 2 are free. No additional general admission discounts can be accommodated at this time.
• Greater Cleveland Aquarium has a no refund policy. Reservations may be rescheduled (but not refunded) up to the reservation time but not after.
• Passholders do not need to make advance reservations for general admission, but advance ticketing for special events and virtual programs is still required for members.
• A limited number of wheelchairs can be borrowed daily. We recommend calling to reserve one in advance of your visit.
• Hand sanitizer stations are located throughout the Aquarium included at the entry, exit and restrooms.
• Outdoor tables are available first-come, first served for picnicking.
• The daytime parking fee has been suspended temporarily. A credit card-only parking system is expected to return in late-summer for non-members.

What We’re Asking You to Do for Yourself and Others

• Masks are recommended, but not required.
• If you or a member of your party are sneezing, coughing, running a fever or generally unwell, please move your reservation and visit the Aquarium on a day when you all are feeling better.
• Maintain the CDC-suggested 6’ social distance between parties.
• Wash your hands frequently with soap and water for 20 seconds or longer.

Greater Cleveland Aquarium cannot guarantee that any visitor will not contract COVID-19 while on premises.  By visiting, all visitors voluntarily assume all risks related to COVID-19 exposure and accept and agree to abide by the terms and conditions, posted signage and verbal instructions.